How it Works Purges / New Add  * 1 Customer's files purged for transfer to offsite storage  Status: Carton = U     File = U    2 Courier picks up carton(s)/file(s), scans WO and prints receipt for customer's signature  Status: Carton = U     File = U  * 3 RC barcode labels and data enters each file to IK  Status: Carton = I     File = S    4 File(s) scanned to carton(s) - auditing data entry process  Status: Carton = I     File = I    5 Carton(s) scanned to shelf completing process (Auto download to VCK updating IK)  Retrieval 1 Customer looks up (Search & Query) on IK for needed cartons/files and presses request key  Status: Carton = R     File = R  2 Order is automatically transmitted to RC and WO generated, items are selected and scanned out  Status: Carton = O     File = O  3 Items are delivered (New adds and refiles are also picked up) on next scheduled delivery (STAT delivery if requested) 4 Refiles and/or Retrievals from 3 above are each scanned to the WO by the driver and receipt is printed for customer’s signature  Status: Carton and File requested for refile = F  5 Courier returns items to RC and downloads scanner  Status: Carton = I     File = S     Status Definitions IK (Cartons) N = New Carton U = Unassigned (Data entered but not in RC) I = In R = Requested for circulation F = Requested for refile O = Out P = Request for permanent withdrawal D = Request to destroy X = Destroyed or permanently withdrawn IK (Files) I = In O = Out F = Requested for refile R = Requested for circulation S = Scanned to RC staging area N = Not in carton IK = InfoKeeper™ - Web based Client driven file tracking software VCK = Visual Corporate Keeper® - Record Center Software RC = Commercial Record Center WO = Work order - order for service
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